Shipping policy
Free shipping
Standard shipping is free on every order to the United Kingdom and the United States.
Delivery times
- United Kingdom: Free Standard Shipping, 5–8 business days
- United States: Free Standard Shipping, 3–5 business days, or Express Shipping ($15.00), 1–2 business days
Delivery times are estimates and may be longer during busy periods.
Where we ship
We currently ship to the United Kingdom and the United States.
Order confirmation and tracking
You'll receive an order confirmation by email right after checkout, and a shipping confirmation with tracking details where available once your order is on its way.
Delayed, lost or damaged parcels
If your order hasn't arrived within the delivery time above, or arrives damaged, email us at josephhomawo@atomicmail.io with your order number and we'll sort it out.
Shipping address
Please check your shipping address carefully at checkout. If you spot a mistake, contact us as soon as possible. We can only change the address before your order has shipped.
Contact
Survival Supply UK
Bonner Talweg 332, 53129 Bonn, Germany
Email: josephhomawo@atomicmail.io